Dose Skateboarding Return & Exchange Policy
If you are not 100% satisfied with your online purchase you can return your goods, provided we get them back within 30 days and in perfect original sale-able condition. Customers are responsible for return shipping charges and service. For your protection, we suggest you return your goods via recorded or registered post. Any queries please contact us. We offer a refund or exchange service but we can’t refund your original postage cost if you have simply changed your mind.
- All items must be unused
- Clothing must be clean and unwashed with all tags attached
- Once clothing has been worn and/or washed it cannot be returned or exchanged
- Once a deck has been assembled or gripped, neither the deck nor its parts can be returned or exchanged
Our online returns address is:
Dose Skateboarding Online Returns
Warschauer Straße 47
10243 Berlin, Germany
For International customers please mark you customs form as 'RETURN' we will not pay custom charges for mislabelled returns.
If your items are faulty or not described, you are entitled to return them to us within 30 days of receipt for exchange or a refund. If you are returning the faulty item after 30 days has passed we may opt to repair or replace them before offering a refund. We will cover the cost of any return postage for goods which are faulty or not as described.